Moureen Munji-Pedersen

Moureen joined Nordic Approach in 2024, focusing on sales support and logistics across orders, customers, and deliveries. Originally from Nairobi, Kenya, she brings experience in international marketing, administration, and customer-facing roles, helping keep communication and operations running smoothly across markets.

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Role and responsibility

Her work centres on supporting customers and internal teams throughout the order process: from coordination through to delivery and follow-up. This includes managing orders, documentation, and communication across systems and stakeholders, ensuring that information is clear and that processes run efficiently across markets.

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Approach and ways of working

A central part of the work is maintaining structure and clarity across processes, ensuring that customers have a consistent and reliable experience from onboarding to delivery. This includes working across systems and teams, with a focus on coordination, communication, and attention to detail in day-to-day operations. Her approach combines a structured way of working with a strong focus on people, where both accuracy and responsiveness are key.

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Experience and background

Joined Nordic Approach after experience in administration, sales, and operational roles across international environments. Her background includes working with customer-facing processes, coordination, and support functions, with a focus on maintaining structure and efficiency across workflows.

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Perspective

Moureen approaches coffee with a strong emphasis on trust and transparency, particularly in how information is shared and understood across the value chain.

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“The best coffee should feel like a handshake, not a mystery.”

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Also brings a personal connection to coffee from growing up in a producing country, where coffee is closely tied to both livelihood and everyday life.

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Education

Holds an MSc in Economics and Business Administration (International Marketing) and a Bachelor’s degree in Commerce with a focus on Marketing.

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